Journal of Computer Networks, Architecture and High Performance Computing
Vol. 4 No. 2 (2022): Article Research Volume 4 Number 2, July 2022

Evaluation of ATM Location Placement Using the K-Means Clustering in BNI Denpasar Regional Office

Suwirya, I Putu (Unknown)
Candiasa, I Made (Unknown)
Dantes, Gede Rasben (Unknown)



Article Info

Publish Date
23 Jul 2022

Abstract

The existence of an ATM location requires a placement evaluation that aims to support business and provide convenience and comfort to customers when using or transacting. This study aims to evaluate the placement of ATM locations using the K-Means method, and research using data obtained from data mining to obtain decisions that lead to not strategic, strategic, and very strategic ATM locations. This study uses data sourced from the BNI ATM database and performance data in one semester or six months, namely January to June 2021, as many as 121 ATM locations spread across the island of Bali. The application of the K-Means Algorithm in this study uses 6 clustering criteria, namely ATMs Usage, ATMs Fee-Based Income/ FBI, ATMs Service Level Agreement/ SLA, ATMs distance, competitor ATMs, and Business Distance. In addition to presenting calculations using spreadsheets, this research also produces implementations in web-based software. The results of alternative classifications based on K-Means on very strategic centroids of 27 locations or covering 22.31%, strategic several 77 locations or covering 63.64%, and non-strategic 17 locations or covering 14.05%. Although the location of ATMs that are classified as non-strategic criteria is quite small, this can be optimized by several strategic steps that can be taken by stakeholders within the company, such as evaluating the bank's business plan in 2022 and improving the supervision of machines at ATM locations.

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Journal Info

Abbrev

CNAPC

Publisher

Subject

Computer Science & IT Education

Description

Journal of Computer Networks, Architecture and Performance Computing is a scientific journal that contains all the results of research by lecturers, researchers, especially in the fields of computer networks, computer architecture, computing. this journal is published by Information Technology and ...