JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN)
Vol 3, No 2 (2017): JURNAL KONSEP BISNIS DAN MANAJEMEN MEI

PENGARUH SUPPORT BASED RELATIONSHIPS TERHADAP KEPUASAN KERJA DAN PEMBERDAYAAN KARYAWAN SEBAGAI PEMEDIASI (Studi Kasus PT.Bank SUMUT di Kota Medan)

Ardiani, Winda (Unknown)
Putra, Rizky (Unknown)



Article Info

Publish Date
31 May 2017

Abstract

This study aimed to analyze the influence of internal organizational relations and employee-customer relationship to job satisfaction through empowerment of employees. The method used in this study is a survey approach, this type of research is quantitative descriptive analytical method used is the analysis of the path, with 3 (three) the hypothesis being tested. The results of the study on the first hypothesis, it is known that simultaneously internal organizational relations and employee-customer relationships significantly influence employee empowerment. But partially employee-customer relationship and no significant effect on the empowerment of employees. For the second hypothesis, based on the partial test known that employee empowerment significant effect on job satisfaction. For the third hypothesis, based on the partial test in the know that the connection relationship of internal organization and employee empowerment, variables significantly influence job satisfaction, employee empowerment variables are variables that most influence on job satisfaction compared with a variable internal organizational relationships.Keywords: Support Based Relationships, Job Satisfaction, Employee Empowerment

Copyrights © 2017






Journal Info

Abbrev

bisman

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

JKBM (JURNAL KONSEP BISNIS DAN MANAJEMEN) is a journal to managed of Managemen Study Program Faculty of Economics, University of Medan Area, for aims to serve as a medium of information and exchange of scientific articles between teaching staff, alumni, students, practitioners and observers of ...