International Journal of Applied Finance and Business Studies
Vol. 13 No. 1 (2025): June: Applied Finance and Business Studies

The influence of tax literacy, digital literacy and the implementation of m-tax application on individual taxpayer compliance at KPP Pratama Surabaya Mulyorejo

Ndung, Oktaviana (Unknown)
Methasari, Melanny (Unknown)



Article Info

Publish Date
30 Jun 2025

Abstract

This study aims to empirically analyze how tax literacy affects individual taxpayer compliance, as well as examine the role of digital literacy as a moderating factor that strengthens the relationship between tax literacy and tax compliance. In addition, this study also explores the impact of the use of the M-Tax application on taxpayer compliance, as well as the simultaneous relationship between tax literacy, digital literacy, and the use of the M-Tax application on the level of compliance. The approach used in this study is quantitative descriptive with multiple linear regression analysis methods to test the effect of independent variables on the dependent variable. This study involved a population of individual taxpayers registered at the KPP Pratama Surabaya Mulyorejo, with a total population of 3,507 people, and a sample of 50 respondents. The results of the study indicate that tax literacy, digital literacy, and the use of the M-Tax application significantly affect the level of taxpayer compliance. Overall, these three variables make a substantial contribution to increasing taxpayer compliance. These findings provide empirical evidence of the importance of tax literacy, digital literacy, and the use of technology applications in supporting tax compliance among individual taxpayers.

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Journal Info

Abbrev

ijafibs

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal of Applied Finance and Business Studies is published with both online and print versions devoted to provide the publication of research finding in finance and business research studies. Objectives The main goal of ijafibs is to present outstanding, high quality research ...