Benefit : Journal of Bussiness, Economics, and Finance
Vol. 3 No. 1 (2025): BENEFIT: Journal Of Business, Economics, and Finance

The Effect of Social Media on MSME Performance Through Innovation Capability

Cahyono, Tomy Dwi (Unknown)
Sunardi, Sunardi (Unknown)
Supriadi, Bambang (Unknown)



Article Info

Publish Date
27 May 2025

Abstract

Social media has become an essential tool for micro, small, and medium enterprises (UMKM) to improve business performance. This study aims to examine the effect of social media on MSME performance through innovation capability as a mediating variable. The research was conducted quantitatively using Partial Least Square Structural Equation Modeling (PLS-SEM), with data collected from 100 UMKM actors in Sumbawa Regency who actively use social media for business purposes. The results show that social media significantly influences innovation capability, and innovation capability significantly affects MSME performance. Moreover, the indirect effect of social media on MSME performance through innovation capability is also significant, indicating that innovation plays a crucial role in translating digital engagement into business success. These findings suggest that merely using social media is not enough; UMKM must leverage it to drive innovation in products, services, and market strategies to achieve sustainable growth.

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Journal Info

Abbrev

benefit

Publisher

Subject

Economics, Econometrics & Finance Education

Description

Benefit: Journal of Business, Economics, and Finance aims to facilitate and promote the inquiry into and dissemination of research results on business, economy, and finance fields. The scope of our Journal Includes: Business Management, Business Economics, Digital Business, Public Economics, ...