Sistemasi: Jurnal Sistem Informasi
Vol 14, No 5 (2025): Sistemasi: Jurnal Sistem Informasi

Application of Machine Learning in Predicting Bus AKAP Ticket Fare in Holiday Season

Almanda, Rifandi (Unknown)
Elida, Tety (Unknown)



Article Info

Publish Date
01 Sep 2025

Abstract

The construction of the Trans Java Toll Road has intensified competition in the intercity bus (AKAP) industry, prompting bus operators (PO) to formulate strategies to maximize revenue. During holiday and festive seasons, operators typically raise ticket prices based on competitor pricing. However, other critical factors are often overlooked, such as fleet maintenance costs, travel operational expenses (fuel, tolls, driver commissions, meal allowances, and incentives), as well as agent commissions and passenger meals, all of which tend to increase—sometimes drastically—especially when fuel prices rise. This study aims to analyze passenger behavior, route potential, conduct preventive maintenance planning, and evaluate the alignment between ticket pricing, contribution margin, and cost ratio using a machine learning approach with the Random Forest Regression algorithm. The machine learning model was developed using data on route masters, fleet details, travel costs, ticket prices, holidays, and transaction records of revenue and operational expenses. The model achieved an RMSE of 3%, R² score of 77%, MAPE of 9.56%, and accuracy of 90.44%. It was then implemented in a web-based interface using Flask and ASP.NET to compare actual ticket prices with predicted prices.

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Journal Info

Abbrev

stmsi

Publisher

Subject

Computer Science & IT Electrical & Electronics Engineering

Description

Sistemasi adalah nama terbitan jurnal ilmiah dalam bidang ilmu sains komputer program studi Sistem Informasi Universitas Islam Indragiri, Tembilahan Riau. Jurnal Sistemasi Terbit 3x setahun yaitu bulan Januari, Mei dan September,Focus dan Scope Umum dari Sistemasi yaitu Bidang Sistem Informasi, ...