Penerapan Balanced Scorecard Sebagai Alat Ukur Kinerja Organisasi pada PT Yanaha

Maria Anjelina Mono
Agustina Berti
Fransiskus Leta
Apolionarois Loda Teluma
Maria Silvana Mariabel Carcia

Jurnal Bisnis, Ekonomi Syariah dan Pajak
Vol. 2 No. 2 (2025): Juni : Jurnal Bisnis, Ekonomi Syariah, dan Pajak (JBEP)

This study aims to analyze the implementation of the Balanced Scorecard (BSC) as a tool for measuring organizational performance at PT YANAHA. The Balanced Scorecard is a performance measurement method that integrates financial and non-financial aspects through four perspectives: financial, customer, internal business processes, and learning and growth. This research uses a descriptive qualitative approach through interviews, observations, and documentation studies. The results show that the implementation of BSC provides a comprehensive overview of company performance and assists in strategic decision-making.