Business and Finance Journal
Vol 10 No 1 (2025): Business and Finance Journal

THE MEDIATING ROLE OF JOB SATISFACTION AT PT. POS INDONESIA SURABAYA ON EMPLOYEE PERFORMANCE

Sumiati, Sumiati (Unknown)



Article Info

Publish Date
30 Mar 2025

Abstract

The organization must foster employees' passion and excitement for their work to enable them to collaborate and complete projects on schedule while feeling fully accountable. This study examines the impact of work-life balance, workload, and work spirit on employee happiness. Examine whether employee satisfaction functions well as a mediator as well. In the Indonesian city of Surabaya, PT Pos Indonesia employees were surveyed for this study. employing a purposive sample of 155 respondents who have worked for at least a year and are at least 18 years old. After that, structural equation modeling was used to examine the data. The results demonstrate that work- life balance, workload, and work-ethics ethos all positively impact employee satisfaction. Additionally, studies demonstrate that the relationships among work-life balance, workload, and employee spirit and performance are mediated by employee satisfaction. By using a paradigm for measuring employee performance and satisfaction applicable to all businesses, this study advances our understanding of employee behavior.

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Journal Info

Abbrev

BFJ

Publisher

Subject

Economics, Econometrics & Finance

Description

Business and Finance Journal UNUSA (p-ISSN: 2527-4872; e-ISSN: 2477-493X) is a scientific peer-reviewed journal published by Faculty of Economics and Business, Universitas Nahdlatul Ulama Surabaya, Indonesia. Since Established in 2016, BFJ is intended Provide a medium for dissemination of original ...