Journal of Management, Economic, and Accounting
Vol. 4 No. 1 (2025): Januari- Juni

Financial Performance Analysis Of Customer Intensity In Using Fintech P2p Lending Services At Pt Pasar Dana Pinjaman And Pt Akulaku Finance Indonesia

Fazriansyah, Fazriansyah (Unknown)
Harahap, Lily Rahmawati (Unknown)
Aryanti, Rahmi (Unknown)



Article Info

Publish Date
26 Jun 2025

Abstract

This study aims to analyze the effect of the intensity of use of P2P lending fintech services by customers on the financial performance of PT. Pasar Dana Pinjaman and PT. Akulaku Finance Indonesia. This research approach uses quantitative and qualitative methods. Quantitative data were obtained from the financial reports of both companies for the period 2020–2023 and analyzed using financial ratios (profitability, liquidity, solvency, and activity). Qualitative data were obtained by distributing questionnaires to 100 millennial and Gen Z respondents in Palembang City who had used online loan services. Statistical tests using the Independent Sample t-test were used to see the differences in financial performance between the two companies.The results of the study show that the intensity of use of online loan services affects the company's financial performance. PT. Akulaku Finance Indonesia shows a more stable and profitable financial performance compared to PT. Pasar Dana Pinjaman, especially in terms of profitability and solvency ratios. There are significant differences in several financial indicators between the two companies. Respondents showed high interest in using fintech lending because of the ease of access and speed of service, although there are still concerns about data security and long-term debt risks.

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Journal Info

Abbrev

JMEA

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Journal of Management, Economic, and Accounting is a peer-reviewed journal. JMEA invites academics and researchers who do original research in the fields of economics, management, and accounting, including but not limited to: Management Science Marketing Financial management Human Resource ...