Systematic Literature Review Journal
Vol. 1 No. 2 (2025): April : Systematic Literature Review Journal

Evaluating Hospital Information Systems: A Systematic Review of Effectiveness, Implementation, and Impact on Health Services Administration

Surya Utama (Unknown)
Soomal Fatima (Unknown)



Article Info

Publish Date
30 Apr 2024

Abstract

Hospital Information Systems (HIS), or Sistem Informasi Rumah Sakit (SIRS), play a critical role in enhancing administrative efficiency, decision support, and healthcare service quality. However, their implementation and effectiveness vary significantly across healthcare settings, particularly in low- and middle-income countries (LMICs). This study aims to systematically evaluate the existing literature on HIS effectiveness, implementation barriers, and administrative impact. Using a PRISMA-based Systematic Literature Review (SLR) approach, we examined 14 high-quality studies from multiple scholarly databases including PubMed, Scopus, ScienceDirect, and Garuda. The review applied a hybrid thematic synthesis grounded in HOT-FIT and DeLone & McLean models, combined with a normalized quality scoring system. The findings reveal that HIS implementations positively influence administrative workflow, billing accuracy, and patient throughput, though outcomes are context-dependent. Key challenges include lack of interoperability, resistance to change, and insufficient training. Notably, regulatory mandates and national digital health policies were found to significantly enhance HIS adoption and sustainability. This review contributes a multidimensional synthesis of HIS performance, highlighting the importance of human, organizational, and policy alignment. It offers an evidence-backed framework for HIS evaluation that bridges theory and practice. We conclude that integrated, context-sensitive HIS models are essential for advancing hospital management and public health systems, and recommend further empirical studies on long-term impact and cross-sector integration.

Copyrights © 2025






Journal Info

Abbrev

slrj

Publisher

Subject

Computer Science & IT Health Professions Nursing Public Health Social Sciences Other

Description

Systematic Literature Review Journal (SLRJ) is an academic journal published by IFREL, focusing on the publication of research findings derived from Systematic Literature Reviews (SLR). This journal provides a platform to showcase research that incorporates SLR methodologies across various ...