Jurnal Ilmiah Multidisiplin Ilmu
Vol. 2 No. 3 (2025): Juni : Jurnal Ilmiah Multidisiplin Ilmu (JIMI)

PENGUKURAN KINERJA PERSONEL MFP LAW FIRM DENGAN METODE BALANCED SCORECARD (BSC): STUDI KASUS LAW FIRM DI JAKARTA

Firdaus, Mohamad (Unknown)
Indra Bakti (Unknown)



Article Info

Publish Date
28 Jun 2025

Abstract

Accurate and structured performance assessment is an essential requirement for service-oriented organizations such as law firms. This study aims to develop a personnel performance measurement system at MFP Law Firm Jakarta using the Balanced Scorecard (BSC) approach. The BSC method was selected because it enables comprehensive performance evaluation from four perspectives: financial, customer, internal business processes, and learning and growth. The research was conducted by determining relevant performance indicators for each position within the law firm, namely Partner, Senior Lawyer, Junior Lawyer, Legal Staff, and Finance Staff. The assessment weights were set at 35% for the financial perspective, 25% for customer, 25% for internal business processes, and 15% for learning and growth. The results showed that the highest performance score was achieved by Personnel B (90.55), while the lowest was recorded by Pesonnel N (74.05). This system provides an objective overview of personnel performance achievements and can serve as a foundation for improving human resource management strategies within the law firm

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Journal Info

Abbrev

jimi

Publisher

Subject

Other

Description

Jurnal Ilmiah Multidisiplin Ilmu (JIMI) dengan e-ISSN : 3047-2121, p-ISSN : 3047-2113, merupakan platform publikasi jurnal Karya suatu hasil penelitian orisinil atau tinjauan Pustaka yang ditulis oleh Dosen, mahasiswa dan atau Peneliti lainnya. Ruang lingkup karya yang diterbitkan mencakup ...