IIJSE
Vol 8 No 2 (2025): Sharia Economics

The Influence of Competence and Social Support on Organizational Citizenship Behavior (OCB) Mediated by Organizational Culture at the Directorate General of Corrections

Ramadhan, Miftahus Surur (Unknown)
Supriadi, Yudi Nur (Unknown)



Article Info

Publish Date
04 Jul 2025

Abstract

Human Resource Management (HRM) plays a central role in shaping employee behavior, including Organizational Citizenship Behavior (OCB). Demonstrating high loyalty and commitment to the organization is a trait expected by all superiors or leaders. Based on initial observations and a brief preliminary survey conducted by the researcher, many employees frequently complain, lack motivation, and show indifference toward their work environment and duties at the Directorate General of Corrections, Ministry of Law and Human Rights of the Republic of Indonesia. This study aims to analyze the influence of competence and social support on Organizational Citizenship Behavior (OCB), with organizational culture as a mediating factor. The study sample consists of 219 employees from the Directorate General of Corrections, Ministry of Law and Human Rights of the Republic of Indonesia, collected through questionnaires and analyzed using a quantitative method with descriptive data analysis techniques utilizing SmartPLS version 3. The findings of this study indicate that competence, social support, and organizational culture significantly influence OCB. Competence and social support also have an impact on organizational culture. Furthermore, organizational culture effectively mediates the relationship between competence, social support, and OCB at the Directorate General of Corrections.

Copyrights © 2025






Journal Info

Abbrev

iijse

Publisher

Subject

Economics, Econometrics & Finance

Description

The Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) is Sharia Economics Journal published by Sharia Economics Department Institut Pesantren KH. Abdul Chalim, Mojokerto. The Journal focuses on the issues of Sharia Economics, the History of Islamic Economic Thought, Islamic Law, Local ...