Jurnal Multidisiplin
Vol. 1 No. 4 (2025): June

Turnover Intention Among Generation Z In West Borneo: The Role Of Grit, Perceived Organizational Support And Job Satisfaction:

Yuni Arsita (Unknown)
Karsim, Karsim (Unknown)
Fauzan , Rizky (Unknown)
Saputra, Pramana (Unknown)



Article Info

Publish Date
13 Jun 2025

Abstract

This study aims to examine the influence of grit and perceived organizational support on job-hopping intention, with job satisfaction serving as a mediating variable among Generation Z employees in the retail sector of West Kalimantan. A quantitative research approach was employed, utilizing a survey method with purposive and snowball sampling techniques. The study involved 230 respondents aged 18–27 years, each with a minimum work tenure of six months. Data analysis was conducted using Structural Equation Modeling (SEM) with the assistance of SmartPLS 4 software. The findings indicate that grit and perceived organizational support do not have a direct and statistically significant effect on job-hopping intention. However, both grit and perceived organizational support significantly influence job satisfaction. Furthermore, job satisfaction has a significant effect on job-hopping intention and mediates the relationship between grit and perceived organizational support and job-hopping intention. These findings underscore the critical role of job satisfaction in reducing employees' intention to switch jobs and provide practical implications for human resource management, particularly in retaining Generation Z employees in the retail industry.

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Journal Info

Abbrev

JM

Publisher

Subject

Humanities Dentistry Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

Description

Social Sciences: Sociology, psychology, political science, and anthropology. Humanities: Literature, history, philosophy, and cultural studies. Natural Sciences: Biology, chemistry, physics, and environmental science. Engineering and Technology: Information technology, civil engineering, mechanical ...