The Indonesian Journal of Computer Science
Vol. 14 No. 2 (2025): The Indonesian Journal of Computer Science

Analisis Kepuasan Pengguna pada Aplikasi Spotify di Kota Palembang dengan Menggunakan Metode Usability

Tri Wulandari, Dinda (Unknown)
M. Rudi Sanjaya (Unknown)
Dedy Kurniawan (Unknown)
Endang Lestari Ruskan (Unknown)

Article Info

Publish Date
30 Apr 2025

Abstract

Usability level is one of the methods that can affect the comfort of mobile application users, and evaluation is very important to do. Spotify, as an app for listening to music and podcasts, has users from different parts of the world. The evaluation is carried out with the aim of improving the user experience, so that the application can evolve and be easier to use. The method applied in this evaluation is usability testing. The results obtained show that the Spotify application is of good quality, effective, efficient, and able to provide satisfaction to users, although there is still room for improvement to meet user expectations even better.

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Journal Info
The Indonesian Journal of Computer Science
Website

Abbrev

ijcs

Publisher

STMIK Indonesia Padang

Subject

Computer Science & IT Electrical & Electronics Engineering Engineering

Description

The Indonesian Journal of Computer Science (IJCS) is a bimonthly peer-reviewed journal published by AI Society and STMIK Indonesia. IJCS editions will be published at the end of February, April, June, August, October and December. The scope of IJCS includes general computer science, information ...