Cooperation, advice-giving, and providing extra services are examples of voluntary work behaviors Known as Organizational Citizenship Behavior (OCB), this study aims to quantify the impact of Job Satisfaction (H₁) and Empowerment (H₂) on OCB (Y) through Organizational Commitment (Z). With a questionnaire serving as the primary data source, 149 employees of the Jepara Regency PUPR participated in the census method study, which employed multiple linear regression analysis. The results showed that job satisfaction had no effect on organizational commitment or OCB. On the contrary, Empowerment had a positive effect on Organizational Commitment and OCB. Organizational Commitment also had an effect on OCB. Organizational commitment, on the other hand, was able to buffer the association between empowerment and OCB but not the relationship between job satisfaction and OCB. Organizational Commitment's r-squared value was 0.494, meaning that Job Satisfaction and Empowerment explained 49.4% of the variable. While the r-square value for OCB was 0.457, meaning that Job Satisfaction, Empowerment, and Organizational Commitment together explained 45.7% of the OCB variable.
Copyrights © 2025