Jurnal DIALEKTIKA : Jurnal Ilmu Sosial
Vol. 23 No. 1 (2025): Jurnal Dialektika: Jurnal Ilmu Sosial

The Role of the Administrative Service System Integrated Bureaucracy (SADASBOR) in Realizing Good Governance in Tasikmalaya Regency

Ade Setiadi (Unknown)
Mulyaningsih (Unknown)
Ikeu Kania (Unknown)



Article Info

Publish Date
30 Apr 2025

Abstract

The use of digital technology in public administration is an important strategy in improving the quality of governance. Tasikmalaya Regency has implemented the Integrated Bureaucratic Administration Service System (SADASBOR) as a solution to speed up the administrative process and increase transparency and accountability in the bureaucracy. This system is designed to support the implementation of good governance by ensuring efficiency, effectiveness, and openness in administrative services. However, in its implementation, there are still a number of challenges, such as the resistance of the State Civil Apparatus (ASN) to digitalization, limited technological infrastructure, and the risk of data leakage. This study aims to examine the role of SADASBOR in realizing good governance in Tasikmalaya Regency and identify the obstacles faced in its implementation. This study uses a qualitative approach with a descriptive case study method. Data was collected through in-depth interviews with ASN, direct observation of the implementation of the system, and studies related to policies and regulations governing the implementation of SADASBOR. Furthermore, the stages of data reduction, data presentation, and conclusion drawn, guided by the principles of good governance. The results of the study reveal that SADASBOR has played a role in improving administrative efficiency, transparency, and bureaucratic accountability. However, there are several obstacles that still need to be overcome, such as the lack of readiness of ASN in adapting to the digital system, limited server capacity. Therefore, strategic steps are needed, such as strengthening technological infrastructure, increasing digital literacy for civil servants.

Copyrights © 2025






Journal Info

Abbrev

piani

Publisher

Subject

Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Jurnal DIALEKTIKA: Jurnal Ilmu Sosial is open access and peer-reviewed Journal, Jurnal DIALEKTIKA is a scientific journal that contains the results of theoretical research and studies on Social Sciences and Related Discipline. Managed by Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara ...