Jurnal Ilmiah Universitas Batanghari Jambi
Vol 9, No 2 (2009): Juli

FUNGSI PERUSAHAAN PENERBANGAN , KUALITAS JASA DAN KAITANNYA DENGAN KEPUASAN KONSUMEN

Atikah Atikah (Unknown)
Osrita Hapsara (Unknown)



Article Info

Publish Date
06 May 2017

Abstract

Every company that oriented business  inclusive of in it the Airline, ever expect the advantage from its effort activity. To reach the  target hence each ,every company have to be powered all potency owned.  Because existing emulation will make the consumer  more choice by various service in execute its purchasing at the price of which vary marketing. Such in a condition, company cannot only give all mind to at product which on the market. But on the contrary also think how to to be gone through service to which on the their market  can draw attention the consumer from assorted   of  product                which on the market by other competitor, very important The Ailrline role remember the Indonesia represent the world power which  geographically consisted of  various thousand island which  gone the round of from Sabang  until Marauke. In repair of service quality so that can gratify the airline consumer require to pay attention to some attribute ( factor ) : accuracy of Time of service, and sociability in giving ,Reply to Go together the acceptance of order and handling of sigh consumer,  get the Variasi Model The Personal, Freshment in obtaining service. and other service Supporter Attribute like environment , hygiene, space await the, music facility, AC ,etc. Keyword :  Air line , service quality, satisfaction

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Journal Info

Abbrev

ilmiah

Publisher

Subject

Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice

Description

Jurnal Ilmiah Universitas Batanghari Jambi adalah peer-review jurnal akses terbuka yang bertujuan untuk berbagi dan diskusi mengenai isu dan hasil penelitian yang lagi hangat pada saat ini. Jurnal ini diterbitkan oleh Lembaga Penelitian dan Pengabdian pada Masyarakat Universitas Batanghari Jambi, ...