Dinasti International Journal of Economics, Finance & Accounting (DIJEFA)
Vol. 6 No. 3 (2025): Dinasti International Journal of Economics, Finance & Accounting (July-August 2

The Effect of Job Satisfaction and Organizational Culture on Organizational Citizenship Behavior with Organizational Commitment as a Mediation Variable at Bank Rakyat Indonesia

Puspitasari, Ni Komang Dian Ratih (Unknown)
Mahyuni, Luh Putu (Unknown)



Article Info

Publish Date
24 Jun 2025

Abstract

This study aims to determine the effect of job satisfaction and organizational culture on organizational citizenship behavior with organizational commitment as a mediating variable at Bank Rakyat Indonesia (BRI) Bo Denpasar Gajah Mada. This type of research is quantitative using secondary data. The population in this study were all employes of BRI Denpasar Gajah Masa. The sample in this study was 260 respondents. The questionnaire data collection technique used Google form. Data processing for descriptive analysis used SPSS statistical application software and was analyzed using SEM with the help of Partial Least Squares (PLS) software. Job satisfaction and organizational culture have a positive and significant influence on organizational citizenship behavior and organizational commitment and organizational culture. has a positive and significant influence on organizational citizenship behavior and organizational commitment. Organizational commitment has a positive and significant influence on organizational citizenship behavior. employee loyalty of PT Bank Rakyat Indonesia (Persero) Tbk BO Denpasar Gajah Mada is very strong Towards customers and other employees, employees are also very satisfied with their performance results, the company culture is very strong and employees are very committed to the targets given by the company

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Journal Info

Abbrev

DIJEFA

Publisher

Subject

Economics, Econometrics & Finance

Description

The author is invited to submit a paper for Dinasti International Journal of Economics, Finance & Accounting (DIJEFA). Topics related to this journal include but are not limited to: Accounting and financial reporting Audit Accounting management Taxation Corporate finance Personal finance Financial ...