International Journal of Economics Development Research (IJEDR)
Vol. 6 No. 4 (2025): International Journal of Economics Development Research (IJEDR)

Reducing Turnover Costs through Engagement: The Role of Workplace Relationships and Meaningful Work at BNI KC Cilegon

Adhithara, Firman (Unknown)
Rahmawati, Putu Indah (Unknown)
Heryanda, Komang Krisna (Unknown)



Article Info

Publish Date
15 Jun 2025

Abstract

This study examines the role of employee engagement in reducing implicit turnover costs by enhancing workplace relationship quality and meaningful work. The research is motivated by inconsistencies in prior findings—some studies report a significant negative effect of employee engagement on intention to leave, while others find no significant relationship. Additionally, employee engagement has been explored as a mediating variable between workplace relationship quality and meaningful work on intention to leave, with mixed results. The study was conducted at BNI KC Cilegon (Persero) Tbk, involving 166 respondents. Data were analyzed using the Partial Least Squares (PLS) method via AMOS software. The findings reveal that workplace relationship quality has a significant direct effect on intention to leave. Furthermore, meaningful work serves as a partial mediator, while employee engagement fully mediates the relationship between the predictors and intention to leave. These findings highlight the strategic importance of fostering positive workplace relationships and creating meaningful work experiences. Such efforts not only enhance employee engagement but also reduce turnover intentions, thereby supporting organizational cost-efficiency and long-term sustainability.  

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Journal Info

Abbrev

ijedr

Publisher

Subject

Economics, Econometrics & Finance Social Sciences

Description

IJEDR focuses on economics, innovation, and investment. Dedicated to enhancing economics development a country, regional and the world in general. IJEDR invites papers on Economics field (Economic growth, Monetary and fiscal policy effect, Innovation practices, Innovation impact, Corporate finance, ...