Journal of Educational Study
Vol. 5 No. 1 (2025): June

ChatGPT in English Language Learning: User Experience and Enjoyment Among Students and Teachers

Putra, I Komang Ardana (Unknown)
Santosa, Made Hery (Unknown)
Indrayani, Luh (Unknown)



Article Info

Publish Date
20 Jun 2025

Abstract

This study employs an explanatory mixed method design to investigate the user experience and enjoyment of ChatGPT among 219 grade 12 students and four English teachers at one high school in Bali. Quantitative data were collected using the User Experience Questionnaire (UEQ) and analyzed with the Data Analysis Tool, while qualitative data were gathered through interviews and subjected to thematic analysis. Results reveal that students had generally positive experiences across dimensions such as attractiveness, perspicuity, efficiency, dependability, and novelty but reported neutral stimulation levels, attributed to high technology dependence and limited social interaction. In contrast, teachers reported uniformly positive experiences across all dimensions and demonstrated greater personal and social enjoyment. The findings indicate that user enjoyment significantly influences overall ChatGPT user experience in educational contexts. This study highlights the need to enhance engagement strategies to improve stimulation for student users, offering important insights for AI integration in education.

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Journal Info

Abbrev

joes

Publisher

Subject

Humanities Education Languange, Linguistic, Communication & Media Social Sciences Other

Description

The focus and scope of JoES are 1. Research in education (Science and Social Science) 2. Research in the field of assessment 3. Research in educational psychology 4. Research in the field of curriculum 5. Research in education policies 6. Research in the field of Religious education 7. Research in ...