Indonesian Journal of Cosmetics
Vol. 3 No. 1 (2025): Indonesian Journal of Cosmetics

BALANCING FEAR APPEALS AND SCIENTIFIC STORYTELLING ON INSTAGRAM: AN EXTENDED PARALLEL PROCESS MODEL CASE STUDY IN INDONESIAN ORGANIC SKINCARE

Suryaneta, Suryaneta (Unknown)
Muhtar, Wafiq Azizah (Unknown)
Noviantoro, Tri (Unknown)



Article Info

Publish Date
01 Jul 2025

Abstract

This study examines how an Indonesian organic-skincare SME integrates science-based storytelling, calibrated fear appeals, and micro-influencer collaboration on Instagram to build brand engagement and consumer trust. It addresses the research gap on balancing educational and threat-based messaging in emerging Muslim-majority markets. A 16-week single-case study combined (i) five semi-structured interviews, (ii) document analysis of a four-month content calendar (71 posts), and (iii) post-level Instagram analytics. Thematic coding (κ = 0.82) was integrated with non-parametric tests (Mann–Whitney) in a mixed-methods joint display. Scientific storytelling embedded in a five-stage content workflow lifted saves-to-view ratios and underpinned a 70 % repeat-purchase rate. Fear-appeal posts generated 1.2× more comments but provoked backlash unless paired with coping advice, supporting the Extended Parallel Process Model. Posts co-created with niche influencers achieved six-fold higher views (3,189 vs 524) and engagement rates (2.46 % vs 0.41 %) than stand-alone brand content. Resource-constrained beauty brands should (i) codify a science-first scripting routine, (ii) sequence “threat-then-solution” messages, and (iii) prioritize credibility-matched micro-influencers over costly macro endorsements. This study is the first to integrate live social-media analytics, internal workflow documents, and stakeholder interviews to test how scientific storytelling and fear appeals interact under influencer mediation in an emerging-market cosmetics context, extending content-marketing and fear-appeal theory.

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Journal Info

Abbrev

ijcos

Publisher

Subject

Agriculture, Biological Sciences & Forestry Chemistry Economics, Econometrics & Finance Industrial & Manufacturing Engineering Medicine & Pharmacology

Description

The journal includes various fields of cosmetic such as: -Cosmetic Formulation -Marketing in Cosmetic -Analytical Cosmetic -Material in Cosmetic -Natural Cosmetic -Sensory Evaluation of Cosmetic -Perfumery ...