Journal of Management - Small and Medium Enterprises (SME's)
Vol 18 No 1 - May (2025): JOURNAL OF MANAGEMENT (Special Issue) - Correctional Management

INTERPERSONAL COMMUNICATION OF PRISON OFFICERS IN SECURITY CONTROL AT CLASS I PENITENTIARY IN MEDAN

Setiawan, Achmad Gilang (Unknown)
Santoso, Iman (Unknown)



Article Info

Publish Date
01 Jun 2025

Abstract

This research examines the interpersonal communication of Class I Medan Correctional Institution (Lapas) officers in security control. With the increasing challenges of maintaining security within prisons, it is important for officers to adopt a positive and effective communication approach. The purpose of this study is to identify factors that influence interpersonal communication and its impact on security stability in prisons. The method used is a qualitative approach through interviews with officers and prisoners, as well as field observations to obtain in-depth data. The results show that the lack of training in positive communication, high levels of stress, differences in communication styles, and the limited number of officers are the main obstacles in managing effective communication. In conclusion, to improve security at Medan Class I prisons, better training for officers in interpersonal communication is needed, as well as strategies that can reduce stress and facilitate more positive interactions with prisoners. Keywords: Interpersonal Communication; Correctional Institution; Security

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Journal Info

Abbrev

JEM

Publisher

Subject

Economics, Econometrics & Finance

Description

Tujuan dari jurnal ini adalah mempublikasikan artikel hasil penelitian dan kajian pustaka yang ditulis oleh dosen, peneliti dan mahasiwa. Adapun lingkup topik dari jurnal ini adalah : 1. Manajemen Umum 2. Manajemen Pemasaran 3. Sumberdaya Manusia 4. Keuangan 5. Manajemen Operasi 6. Manajemen ...