Jurnal Sosial dan Sains
Vol. 5 No. 7 (2025): Jurnal Sosial dan Sains

Pengaruh Brand Awareness dan Brand Loyalty Terhadap Keputusan Pemilihan Konsumen Agen Tour & Travel

Ramdanni, Medi (Unknown)
Sirait, Tongam (Unknown)



Article Info

Publish Date
14 Jul 2025

Abstract

This study aims to analyze the influence of Brand Awareness and Brand Loyalty on consumer decision-making in choosing international travel services at Aya Tour & Travel. This research uses a quantitative method with data collection through questionnaires distributed to 121 respondents who have experience or intention to use the service. The analysis results show that Brand Awareness has a positive and significant effect on the Decision-Making process, where consumers with high brand awareness of Aya Tour & Travel are more confident and motivated to choose the service. Brand Loyalty also has a positive and significant impact on the Decision-Making process, with consumers who are loyal to the brand more likely to make repeat selections or recommend Aya Tour & Travel to others. Simultaneously, both Brand Awareness and Brand Loyalty positively and significantly affect Decision-Making, where these two variables complement each other and contribute to influencing consumer decisions. These findings provide valuable insights for Aya Tour & Travel's management in formulating more effective marketing strategies based on brand awareness and loyalty.

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Journal Info

Abbrev

sosains

Publisher

Subject

Astronomy Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Physics

Description

Jurnal sosial dan sains (SOSAINS) is a double blind peer-reviewed academic journal and open access to social and science fields. The journal is published monthly by Green Publisher Indonesia. Jurnal sosial dan sains (SOSAINS) provides a means for sustained discussion of relevant issues that fall ...