Jurnal Ilmiah Universitas Batanghari Jambi
Vol 25, No 2 (2025): Juli

Mengurai Fenomena Brand Hate terhadap Reputasi Merek Produk Israel: Sebuah Tinjauan

Dinni, Salasatri Rafaa (Unknown)



Article Info

Publish Date
16 Jul 2025

Abstract

This research reviews and synthesizes studies on brand perception, consumer behavior, and the influence of political and social factors on brand relationships, highlighting key themes such as brand resentment, boycott movements, and the role of social media. Brand resentment emerged as a significant driver of negative consumer actions towards brands perceived as not aligned with personal values, as illustrated by the Starbucks case in France, where political issues fueled consumer resentment. The boycott movement as a form of brand hatred, particularly against Israeli products, demonstrates how social media mobilizes consumer sentiment and shapes brand perception among certain demographics, such as Muslim consumers. The influence of social media influencers is also crucial, as their credibility and authenticity can significantly affect brand trust, especially in politically charged contexts. In addition, the phenomenon of consumer hostility reveals how personal and national sentiments influence cross-cultural purchasing behavior, thus complicating the consumer-brand relationship. Research on media responses to terrorism underscores the importance of ethnicity and affiliation in shaping public perceptions of brands. Overall, the findings emphasize the need for companies to strategically navigate these complex dynamics, develop strong ethical stances, and engage meaningfully with consumers on relevant issues to foster loyalty and mitigate potential backlash, ultimately enhancing corporate reputation in diverse markets.

Copyrights © 2025






Journal Info

Abbrev

ilmiah

Publisher

Subject

Agriculture, Biological Sciences & Forestry Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Law, Crime, Criminology & Criminal Justice

Description

Jurnal Ilmiah Universitas Batanghari Jambi adalah peer-review jurnal akses terbuka yang bertujuan untuk berbagi dan diskusi mengenai isu dan hasil penelitian yang lagi hangat pada saat ini. Jurnal ini diterbitkan oleh Lembaga Penelitian dan Pengabdian pada Masyarakat Universitas Batanghari Jambi, ...