IJBAE
Vol 2 No 2 (2025): July

Sustainability-as-a-Service: Conceptualizing Value Co-Creation in Evolving Service Ecosystems

Mansouri, Youssef El Mansouri (Unknown)
Zahidi, Amina Zahidi (Unknown)
Boulif, Karim Boulif (Unknown)



Article Info

Publish Date
15 Jul 2025

Abstract

This conceptual paper advances the integration of sustainability and Service-Dominant Logic (S-D Logic) by proposing the notion of "Sustainability-as-a-Service." Drawing on institutional theory, complexity science, and value co-creation literature, the paper develops a multi-dimensional framework that situates sustainability as an emergent, co-created property of evolving service ecosystems. The framework comprises three interdependent dimensions: institutional orchestration, ecosystem adaptability, and sustainability value realization. These are enacted through four core capabilities—alignment, reconfiguration, capacity, and sensemaking—operating across macro, meso, and micro levels. Sustainability is thus reframed not as an outcome but as a performative process embedded in recursive service interactions and governed by dynamic institutional arrangements. Two illustrative tables explicate the constructs and levels of capability application. The discussion highlights theoretical, managerial, and policy implications, including opportunities for future empirical research. This paper contributes to midrange theory development in S-D Logic and offers a pathway for embedding sustainability within systemic design and practice. It reorients sustainability from compliance to co-creation, and from measurement to meaning.

Copyrights © 2025






Journal Info

Abbrev

ijbae

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal Business and Entrepreneurship is a scientific journal that focuses on the global study of business and entrepreneurship, covering strategy, innovation, cross-cultural management, as well as social entrepreneurship and startups. This journal is published by CV. Malik Rizki ...