Jurnal Sisfokom (Sistem Informasi dan Komputer)
Vol. 14 No. 3 (2025): JULY

Unveiling Public Sentiment on Quarter Life Crisis: A Comparative Performance Evaluation of Support Vector Machine and Naïve Bayes Algorithms on Social Media X Data

Septyorini, Talitha Dwi (Unknown)
Umam, Khothibul (Unknown)
Handayani, Maya Rini (Unknown)



Article Info

Publish Date
27 Jul 2025

Abstract

Quarter Life Crisis (QLC) is one of the psychological issues experienced by many young adults and is characterized by uncertainty, anxiety, and emotional distress. In the digital era, public opinion about QLC is increasingly expressed through social media, particularly platform X. This study seeks to classify public opinion related to the QLC into positive and negative sentiments by employing two computational classification models, namely Support Vector Machine (SVM) and Naïve Bayes (NB). Despite the growing discourse, there has been no study specifically comparing classification algorithms to analyze public sentiment on QLC. Data collection was conducted through crawling techniques on platform X from November 2024 to January 2025, resulting in a total of 1120 tweets. The data underwent preprocessing, lexicon-based sentiment labeling, and TF-IDF word weighting. After preprocessing, classification using SVM and NB was evaluated by accuracy, precision, recall, and F1-score. Results indicate that SVM achieved superior performance with an accuracy of 83%, outperforming NB, which recorded 74%. These outcomes demonstrate that the SVM algorithm demonstrates superior performance in analyzing public sentiment regarding QLC. This research contributes by providing empirical evidence regarding algorithm performance for sentiment analysis in mental health topics, offering recommendations for effective early detection strategies utilizing social media data.

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Journal Info

Abbrev

sisfokom

Publisher

Subject

Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management

Description

Jurnal Sisfokom merupakan singkatan dari Jurnal Sistem Informasi dan Komputer. Jurnal ini merupakan kolaborasi antara sivitas akademika STMIK Atma Luhur dengan perguruan tinggi maupun universitas di Indonesia. Jurnal ini berisi artikel ilmiah dari peneliti, akademisi, serta para pemerhati TI. Jurnal ...