Movere Journal
Vol. 7 No. 2 (2025)

Peran Suasana Klinik, Persepsi Harga, dan Kualitas Layanan dalam Meningkatkan Loyalitas Pelanggan Meutia Beauty Centre

Jannah, Wirda Tul (Unknown)
Putri Lindung Bulan, Tengku (Unknown)
Meutia , Rahmi (Unknown)



Article Info

Publish Date
30 Jul 2025

Abstract

This research aims to determine the role of clinic atmosphere, price perceptions and service quality in increasing Meutia Beauty Center customer loyalty. In this study, 100 respondents were used as samples. The data analysis methods used include multiple linear regression, t test, F test and coefficient of determination test (Adjusted R2). The research results show that the clinic atmosphere variable has a significant effect in increasing Meutia Beauty Center customer loyalty, the price perception variable has a significant effect in increasing Meutia Beauty Center customer loyalty, and the service quality variable has a significant effect in increasing Meutia Beauty Center customer loyalty. The F test revealed that simultaneously the clinic atmosphere, price perception and service quality had a significant effect in increasing Meutia Beauty Center customer loyalty, apart from that the coefficient of determination (Adjusted R2) obtained was 0.591 or 59.1% of customer loyalty could be explained by these factors, while the remaining 40.9% was influenced by other variables not examined in this research.

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Journal Info

Abbrev

MV

Publisher

Subject

Decision Sciences, Operations Research & Management

Description

Movere Journal merupakan jurnal ilmiah yang diterbitkan Sekolah Tinggi Ilmu Ekonomi (STIE) Tri Dharma Nusantara Makassar, terbit perdana sejak tahun 2019 Movere Journal memuat artikel berupa hasil-hasil penelitian (original research article) dan Jurnal Movere merupakan jurnal yang diterbitkan dua ...