The Influence of Competence and Emotional Intelligence on Work Life Balance and Satisfaction Work as an Intervening Variable for Employees at the Community Health Center Binjai Highlands

Niska Tafonao, Hana
Farida Ferine, Kiki

International Journal of Economics, Management and Accounting
Vol. 3 No. 3 (2025): August

This study aims to analyze the influence of competence and emotional intelligence on work-life balance with job satisfaction as a mediating variable among employees at Puskesmas Tanah Tinggi Binjai. Employing a quantitative approach with explanatory research design, data were collected through questionnaires from a total population of 80 employees and analyzed using Structural Equation Modeling (SEM) based on Partial Least Squares (PLS). The results indicate that emotional intelligence has a significant effect on job satisfaction, and job satisfaction positively influences work-life balance. Competence does not affect job satisfaction but has a direct influence on the balance of work. Furthermore, emotional intelligence indirectly affects work-life balance through job satisfaction, while competence does not show a significant indirect effect via the same variable. This study highlights the importance of developing emotional intelligence and competence to enhance work-life balance in the healthcare sector work environment.