IJCCS (Indonesian Journal of Computing and Cybernetics Systems)
Vol 19, No 3 (2025): July

DEVELOPMENT OF CHATBOT FOR PRE-DIAGNOSIS AND RECOMMENDATION OF ANXIETY DISORDER USING DIET AND SENTENCE TRANSFORMER MODELS

Winarko, Edi (Unknown)
Suryanti, Angel Berta Desi (Unknown)



Article Info

Publish Date
31 Jul 2025

Abstract

 Previous research on chatbots for pre-diagnosis and recommendation of anxiety disorders has been limited to therapy aids.  Comparing NLU DIET and LogisticRegressionClassifier models, this chatbot system calculates anxiety levels using GAD-7, DASS, and STAIT/STAIS-5 methods along with Sentence Transformer (SBERT) for semantic similarity.Intent classification testing yielded 95% accuracy for NLU DIETClassifier and 99% for LogisticRegressionClassifier. The Dialog Model achieved 68% accuracy with TEDPolicy. Testing involved 35 randomly selected respondents, including students and workers. From their interactions, the SBERT recommendation model scored 30% MAP, 26% for the Indobert base and paraphrase-multilingual-MiniLM-L12-v2 models.The average satisfaction and performance rating for the chatbot system was 3.7 out of 5. This research addresses the need for a prototype chatbot for pre-diagnosis and recommendation of anxiety disorders, with the best NLU model being LogisticRegressionClassifier at 99% accuracy and the dialog model at 68%. However, the recommendation system still has a low MAP due to the use of non-valid clinical data as references, suggesting room for improvement in future research.

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Journal Info

Abbrev

ijccs

Publisher

Subject

Computer Science & IT Control & Systems Engineering

Description

Indonesian Journal of Computing and Cybernetics Systems (IJCCS), a two times annually provides a forum for the full range of scholarly study . IJCCS focuses on advanced computational intelligence, including the synergetic integration of neural networks, fuzzy logic and eveolutionary computation, so ...