Jurnal Ilmiah Edunomika (JIE)
Vol. 9 No. 3 (2025): EDUNOMIKA

ANALISIS ELECTRONIC WORD OF MOUTH (E-WOM), PROMOSI MEDIA SOSIAL DAN RESTO ATMOSPHERE DALAM MEMPENGARUHI KEPUTUSAN PEMBELIAN DI GOODMOOD COFFEE PONOROGO

Farida Ayu Anggraini (Unknown)
Destriyanto Pristi Ayuningtyas, Eka (Unknown)
Adjie, Setyo (Unknown)



Article Info

Publish Date
12 Jul 2025

Abstract

This research investigates how Electronic Word of Mouth (E-WOM), social media promotions, and the restaurant atmosphere influence consumers’ purchasing decisions at Goodmood Coffee Ponorogo. Purchasing behavior is not impulsive but shaped through a process influenced by prior experiences, preferences, and exposure to relevant information. A quantitative method was applied using a survey technique, and data were gathered via a Likert-scale questionnaire. The study involved 95 selected respondents, chosen based on specific criteria to serve as the sample, data were analyzed using SPSS 25. Findings indicate that E-WOM, social media promotion, and the ambience of the café have both individual and combined effects on consumers’ purchasing decisions. Among these, E-WOM plays a dominant role by shaping consumer preferences through shared positive reviews. Meanwhile, engaging promotional content on social media contributes to favorable consumer perception. Additionally, a pleasant and inviting café atmosphere enhances the customer experience, supporting their decision to purchase.

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Journal Info

Abbrev

jie

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

Description

Jurnal Ilmiah EDUNOMIKA dengan ISSN 2598-1153, diterbitkan 2 (dua) kali setahun (Pebruari dan Agustus) oleh LPPM STIE AAS Surakarta bekerjasama dengan Pusat Kajian Pendidikan dan Ekonomi (PUSKAPE), Yayasan Keluarga Muslim Al Azarul Ulum Sukoharjo. Terbit pertama pada bulan Pebruari 2017. Redaksi ...