Journal of Innovation in Management, Accounting and Business
Vol. 4 No. 2 (2025)

The Impact of Social Media Marketing on College Selection Mediated By Brand Image: Case Study on @officialunila Instagram Account

Sentosa, Budi (Unknown)
Bangsawan, Satria (Unknown)
Wulan, Mutiasari Nur (Unknown)



Article Info

Publish Date
27 Jul 2025

Abstract

Increasing competition among universities has prompted Lampung University to optimize its digital marketing strategies through social media, yet the @officialunila Instagram account faces challenges in effectively attracting prospective students despite significant engagement growth. This study examines the relationship between social media marketing and students' college selection decisions, with brand image serving as a mediating variable, using Structural Equation Modeling with Partial Least Squares (SEM-PLS) to analyze data from 390 Lampung University students from the class of 2024. The findings reveal that social media marketing has a strong positive correlation with brand image (path coefficient = 0.708; p-value = 0.000) and college selection decisions (path coefficient = 0.167; p-value = 0.000), while brand image significantly influences selection decisions (path coefficient = 0.752; p-value = 0.000) and effectively mediates the relationship between social media marketing and selection decisions through complementary mediation (path coefficient = 0.532; p-value = 0.000). The results demonstrate that social media marketing significantly impacts prospective students' decision-making processes both directly and indirectly through brand image enhancement, suggesting that Lampung University should continue managing the @officialunila Instagram account professionally by creating informative and engaging content tailored to digital generation preferences to strengthen brand image and attract prospective students.

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Journal Info

Abbrev

jimab

Publisher

Subject

Economics, Econometrics & Finance

Description

Journal of Innovation in Management, Accounting and Business (JIMAB), with ISSN 2830-7801, provides a scientific discourse about management, accounting, and business, both practically and conceptually. The published articles in this journal cover various topics from the result of particular ...