Jurnal Keperawatan Soedirman (The Soedirman Journal of Nursing)
Vol 20 No 2 (2025): Jurnal Keperawatan Soedirman (JKS)

Effective Communication Training for Palliative Volunteers’ Motivation for Providing Psychosocial Support to Breast Cancer Patients

Astari, Asti Melani (Unknown)
Supriati, Lilik (Unknown)
Ilhamuddin, Ilhamuddin (Unknown)
Laksono, Ristiawan Muji (Unknown)
Alasiry, Sharifa (Unknown)



Article Info

Publish Date
31 Jul 2025

Abstract

Motivation plays a critical role in enabling palliative volunteers to provide effective psychosocial support to breast cancer patients. The negative psychological problems patients face often pose challenges for volunteers, as each patient requires a personal approach. Thus, good communication skills are essential, and training in effective communication can enhance volunteers' motivation to optimize psychosocial assistance. This study aimed to measure the effect of effective communication training on the motivation of palliative volunteers in supporting breast cancer patients in Batu City, Indonesia. This research employed a pre-experimental design with a pre-and post-test approach. A total of 45 palliative volunteers were recruited for this study. The training, which included role-playing exercises and group discussions, was conducted over a period of five weeks. Data were collected using the Volunteer Functions Inventory (VFI) questionnaire and analyzed using SPSS with the Paired-Samples t-Test. The results showed a significant increase in volunteer motivation after the training. Statistical tests confirmed a significant improvement in motivation scores after the training. This study highlights the positive impact of effective communication training on increasing volunteer motivation. It underscores the importance of nurses collaborating with volunteers to address the psychosocial needs of breast cancer patients through empathetic listening and effective communication.

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Journal Info

Abbrev

jks

Publisher

Subject

Health Professions Nursing

Description

The Jurnal Keperawatan Soedirman (JKS) is an International peer review and open access journal which publishes scientific works on the nursing and health science field (pISSN: 1907-6673, e-ISSN: 2579-9320). This journal was established in 2006 and developed by the Department of Nursing, Faculty of ...