Jurnal Ilmiah Ekonomi dan Manajemen
Vol. 3 No. 8 (2025): JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM)

From Culture to Performance: Unpacking the Role of Job Stress in the Modern Coffee Workplace at Surabaya

Antonius Yuniarto (Unknown)
Garry Nowel (Unknown)



Article Info

Publish Date
29 Jul 2025

Abstract

This study investigates how organizational culture and job characteristics influence job performance, mediated by job stress, among employees of Ame Coffee. Data were collected from 115 respondents across Ame Coffee outlets using purposive sampling, with questionnaires distributed via Google Forms. Demographic variables such as gender, age, education, and work tenure were analyzed. Partial Least Squares (PLS) analysis in PLS 4.0 revealed that organizational culture significantly affects job stress and, indirectly, job performance. However, job stress itself does not directly impact performance. Surprisingly, job characteristics showed no significant influence on either job stress or performance when mediated by stress. These findings underscore the critical role of organizational culture in shaping workplace dynamics while suggesting the need for further research on job design and employee well-being.

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Journal Info

Abbrev

jiem

Publisher

Subject

Other

Description

JURNAL ILMIAH EKONOMI DAN MANAJEMEN (JIEM) berfokus pada penerbitan artikel berkualitas tinggi yang didedikasikan untuk semua aspek penelitian, masalah, dan perkembangan terbaru di bidang Ilmu Manajemen. Topik dalam Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada ...