Al-Mubin: Islamic Scientific Journal
Jurnal Ilmiah Islam

LITERATURE REVIEW: IMPLEMENTATION OF BUSINESS PROCESS MANAGEMENT IN BUSINESS MODEL MANAGEMENT TO IMPROVE THE QUALITY AND EFFICIENCY OF HEALTH SERVICES

Susyanti, Jeni (Unknown)
Noor, Meitria Syahadatina (Unknown)
Shaddiq, Syahrial (Unknown)

Article Info

Publish Date
05 Aug 2025

Abstract

This literature review analyzes the crucial role of Business Process Management (BPM) as a vital instrument in Business Model Management (BMM), especially in the context of health care facilities. By synthesizing findings from various scientific studies, this article highlights how BPM facilitates the optimization of clinical and administrative workflows, which in turn improves service quality, operational efficiency, and patient satisfaction. The review identifies trends, challenges, and success factors in integrating BPM into the healthcare business model framework, and underscores the potential of BPM to drive innovation and adaptation of business models amid an ever-evolving healthcare landscape

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Journal Info
Al-Mubin: Islamic Scientific Journal
Website

Abbrev

almubin

Publisher

Institut Ummul Quro Al-Islami Bogor

Subject

Religion Economics, Econometrics & Finance Other

Description

Al-Mubin is a scientific journal published by the Department of Research and Community Service at the Ummul Quro Al-Islami Bogor Institute with the scope of studies in Islamic Education, Islamic Economics, and Islamic Communication. Al-Mubin: Islamic Scientific Journal has a focus on the study of ...