Global Review of Tourism and Social Sciences
Vol. 1 No. 2 (2025): Global Review of Tourism and Social Sciences

Building Adaptive Workforces: HRM and Digital Competency in Tourism Innovation

Alam, Roslina (Unknown)



Article Info

Publish Date
20 Jan 2025

Abstract

This study investigates the influence of high-involvement HRM (HI-HRM) practices on innovative work behavior (IWB) in Indonesia's tourism sector, focusing on functional flexibility (FF) as a mediator and digital competency as a moderator. Grounded in the Ability-Motivation-Opportunity (AMO) framework, it explores how ability-enhancing, motivation-enhancing, and opportunity-enhancing HR practices shape employee adaptability and innovation. A quantitative approach was employed, collecting data from 300 employees across various tourism segments, with analysis conducted using structural equation modeling. Results confirm that HI-HRM practices positively affect IWB through FF, while digital competency significantly strengthens these relationships. The study provides both theoretical contributions by integrating digital competency into the HRM framework and practical implications for enhancing workforce innovation in the rapidly evolving tourism industry. Managers are encouraged to implement comprehensive HRM strategies and prioritize digital skills training to foster adaptability and maintain competitiveness in Indonesia's dynamic tourism landscape.

Copyrights © 2025






Journal Info

Abbrev

grtss

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

The Global Review of Tourism and Social Sciences (3064-1780) is a peer-reviewed, interdisciplinary journal committed to advancing research that contributes to the achievement of the United Nations Sustainable Development Goals (SDGs) and promotes inclusive development across global and local ...