Jurnal Ilmiah Edunomika (JIE)
Vol. 9 No. 3 (2025): EDUNOMIKA

Kepuasan Wisatawan Ditinjau dari Fasilitas, Tarif dan Daya Tarik pada Obyek Wisata Umbul Pelem di Kabupaten Klaten

Arum Chairunnisa (Unknown)
Fithri Marwanti (Unknown)
Eny Kustiyah (Unknown)
Istiqomah (Unknown)



Article Info

Publish Date
18 Aug 2025

Abstract

This study aims to analyze the impact of facilities, rates, and attractions on the level of tourist satisfaction visiting Umbul Pelem in Klaten. The study was conducted at Jl. Raya Tegalgondo-Pulon No. 88, Dukuh, Wunut, Klaten, Central Java. The research approach used is a descriptive quantitative method, with data collected through questionnaires. The study population includes all tourists who have visited Umbul Pelem Klaten. The sampling technique applied is incidental sampling, with a total of 100 respondents selected randomly, all of whom have visited at least twice. Data collection was carried out using questionnaires, which were then analyzed through various methods, including Instrument Validity and Reliability Test, Classical Assumption Test, Determination Coefficient Test, Multiple Linear Regression Analysis, F Test, Hypothesis Test, and R² Test using the SPSS 24 software. The results of the study reveal that facilities, rates, and attractions have a significant and positive influence on tourist satisfaction at Umbul Pelem Klaten. Overall, these three variables contribute 79.5% to tourist satisfaction, while the remaining 19.9% is influenced by other factors not included in this study, such as accessibility, promotional strategies, information, and other aspects. Keywords : Tourist Satisfaction, Facilities, Tariffs, Attractions

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Journal Info

Abbrev

jie

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education

Description

Jurnal Ilmiah EDUNOMIKA dengan ISSN 2598-1153, diterbitkan 2 (dua) kali setahun (Pebruari dan Agustus) oleh LPPM STIE AAS Surakarta bekerjasama dengan Pusat Kajian Pendidikan dan Ekonomi (PUSKAPE), Yayasan Keluarga Muslim Al Azarul Ulum Sukoharjo. Terbit pertama pada bulan Pebruari 2017. Redaksi ...