EDUMATIC: Jurnal Pendidikan Informatika
Vol 9 No 2 (2025): Edumatic: Jurnal Pendidikan Informatika

Analisis Sentimen Ulasan Game dengan KNN: Perbandingan Rating dan Kamus Sentimen

Sunyaruri, Wisesa Sat (Unknown)
Ningrum, Novita Kurnia (Unknown)



Article Info

Publish Date
11 Aug 2025

Abstract

The growth of the global gaming industry makes sentiment analysis of user reviews a crucial tool for understanding satisfaction and identifying technical issues. This study aims to evaluate three labelling methods (rating-based, Sentiwords_id, and InSet) for classifying the sentiment of Indonesian-language reviews for the game Zenless Zone Zero (ZZZ) using the K-Nearest Neighbor (KNN) algorithm. The study analyzes 4,282 reviews from the Google Play Store, which underwent a Data Preprocessing stage, including Null Handling, Cleaning, Case Folding, Tokenization, Stopword Removal, and Stemming. The KNN's performance for each labelling method was evaluated using accuracy, precision, recall, and F1-score metrics on 80:20 train-test split. The labelling results reveal different sentiment perceptions: the rating-based method tends toward positive, InSet toward negative, while Sentiwords_id is dominated by the positive and neutral classes. The KNN performance evaluation shows that rating-based labelling achieved the highest accuracy (72%), excelling on the positive class (86% recall) but performing poorly on the neutral class (9% recall). Conversely, the lexicon-based labelling methods (both 69% accuracy) have specific strengths: InSet in negative detection (81% recall) and Sentiwords_id in recognizing the neutral class (83% recall). Main challenges of this study include the lexicon's limitations in handling slang and game-specific terms, as well as the inconsistency between ratings and text. This study is expected to provide empirical evidence on performance trade-offs among automatic labelling methods to aid in identifying player satisfaction and advancing the quality of game development.

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Journal Info

Abbrev

edumatic

Publisher

Subject

Computer Science & IT Education

Description

EDUMATIC: Jurnal Pendidikan Informatika (e-ISSN: 2549-7472) adalah jurnal ilmiah bidang pendidikan informatika yang diterbitkan oleh Universitas Hamzanwadi dua kali setahun yaitu pada bulan Juni dan Desember. Adapun fokus dan skup jurnal ini adalah (1) Komputer dan Informatika dalam Pendidikan; (2) ...