Brilliance: Research of Artificial Intelligence
Vol. 5 No. 2 (2025): Brilliance: Research of Artificial Intelligence, Article Research November 2025

Implementation of Data Mining for Analyzing Consumer Purchasing Patterns at TeTa Ino Cafe

Tjia, Theresia Elvita (Unknown)
Yasir, Fajar Novriansyah (Unknown)
Ekawati, Shindy (Unknown)



Article Info

Publish Date
14 Aug 2025

Abstract

TeTa Ino is a micro, small, and medium enterprise by university students focusing on the production and marketing of innovative products based on butterfly pea tea. The significant decrease in sales volume from approximately 50–80 units per promotional event to only 20–40 units indicates a potential issue in the current marketing strategy. Therefore, this study aims to identify consumer purchasing patterns that can serve as the foundation for developing more targeted marketing strategies to enhance the competitiveness of TeTa Ino. This research employs the Cross Industry Standard Process for Data Mining (CRISP-DM) approach by applying the K-Means Clustering algorithm to four months of transaction data, including variables such as number of transactions, total transaction value, and discounts offered. The analysis resulted in four distinct consumer clusters: passive consumers, loyal consumers, non-loyal consumers, and consumers with moderate purchasing frequency. Each cluster is recommended to be approached with tailored marketing strategies, such as loyalty programs, product benefit education, and bundling promotions. The clustering evaluation achieved a Silhouette Score of 0.9008 and a Calinski Harabasz Score of 7630.34, indicating good segmentation quality and clear separation among clusters. This study concludes that applying the K-Means Clustering algorithm is effective in mapping consumer purchasing behavior as a basis for data-driven marketing strategy formulation. Future research is recommended to incorporate time-related variables and explore other clustering methods to further strengthen the analysis.

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Journal Info

Abbrev

brilliance

Publisher

Subject

Decision Sciences, Operations Research & Management Mathematics Other

Description

Brilliance: Research of Artificial Intelligence is The Scientific Journal. Brilliance is published twice in one year, namely in February, May and November. Brilliance aims to promote research in the field of Informatics Engineering which focuses on publishing quality papers about the latest ...