Pusaka : Journal of Tourism, Hospitality, Travel and Business Event
Vol. 7 No. 2 (2025): August-December

Health Protocol Compliance by Staff and Guests as Sustainable Behavior in Star Hotels of South Sulawesi

Muhtasom, Ali (Unknown)
Arief, Arnie (Unknown)
Royanow, Achlan Fahlevi (Unknown)

Article Info

Publish Date
29 Aug 2025

Abstract

This study aims to evaluate the compliance of star-rated hotels in South Sulawesi with health protocols as a form of sustainable behavior that contributes to sustainable tourism. Using a quantitative survey method, the research focuses on four dimensions: Cleanliness, Health, Safety, and Environmental Sustainability. Data was collected from hotel management, staff, and guests to capture a comprehensive perspective on protocol implementation. The findings indicate a high level of compliance overall, reflecting strong support for sustainable tourism practices. However, areas related to cleanliness and environmental sustainability need improvement. Therefore, hotels should continuously strengthen these aspects to ensure health-related practices are fully integrated into long-term tourism development.

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Journal Info
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event
Website

Abbrev

pusaka

Publisher

Politeknik Pariwisata Makassar

Subject

Humanities Decision Sciences, Operations Research & Management Environmental Science Languange, Linguistic, Communication & Media Other

Description

Pusaka: Journal of Tourism, Hospitality, Travel and Business Event. ISSN: 2656-1336 (Print) | ISSN: 2656-1301 (Online) is an international open access and peer-reviewed journal, published by Politeknik Pariwisata Makassar, Indonesia. It is published two times a year in February-July and ...