JBTI : Jurnal Bisnis : Teori dan Implementasi
Vol. 16 No. 2 (2025): August 2025

Trend of Diversity Management and Organizational Performance Among Generation Y and Z Employees

Ridhayati Farid (Department of Management, Faculty of Business and Management, Universitas Internasional Batam, Batam, Indonesia)
Sri Cici Afrida Cahyati (Department of Management, Faculty of Business and Management, Universitas Internasional Batam, Batam, Indonesia)
Rizni Aulia Qadri (Department of Management, Faculty of Business and Management, Universitas Internasional Batam, Batam, Indonesia)
Sarfilianti Anggiani (Faculty of Economics, Trisakti University, Jakarta, Indonesia)



Article Info

Publish Date
31 Aug 2025

Abstract

In today’s multigenerational workforce, managing diversity has become a strategic challenge for sustaining organizational performance, particularly in industrial zones such as Batam City. This study investigates the effect of diversity management on organizational performance among Generation Y and Z employees, with organizational climate as a mediating factor. A total of 280 employees aged 15–45 years participated as respondents, selected through purposive sampling to represent Generations Y and Z. Data were collected through a structured questionnaire and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM). The findings show that diversity management significantly enhances organizational performance directly and indirectly through organizational climate. The results also confirm that diversity management positively shapes organizational climate, contributing to higher performance levels. These findings highlight the critical role of inclusive practices and supportive work climates in transforming generational diversity into innovation, engagement, and productivity. Theoretically, this study contributes by integrating diversity management and organizational climate frameworks into a unified model. Practically, it guides organizations in industrial clusters to implement inclusive strategies that optimize the potential of Generation Y and Z employees in achieving sustainable performance.

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Journal Info

Abbrev

bti

Publisher

Subject

Economics, Econometrics & Finance

Description

Jurnal Bisnis: Teori dan Implikasi (JBTI) merupakan jurnal ilmiah berkala (setahun dua kali). Tujuan utama jurnal ini adalah untuk mendiseminasi artikel ilmiah dalam bidang bisnis, yang memiliki fondasi teori dan implemetatif. Berkaitan dengan hal tersebut, artikel yang dipublikasikan harus ...