Ranah Research : Journal of Multidisciplinary Research and Development
Vol. 7 No. 6 (2025): Ranah Research : Journal Of Multidisciplinary Research and Development

Tantangan dan Strategi Implementasi SPBE dalam Reformasi Birokrasi Pelayanan Publik di Indonesia

Subhan, Subhan (Unknown)
Sartika, Ika (Unknown)



Article Info

Publish Date
20 Sep 2025

Abstract

This research aims to describe in depth the challenges and implementation strategies of Electronic-Based Government Systems (EBS) in the context of public service bureaucratic reform in Indonesia. Using a descriptive-qualitative approach based on a literature study, this research examines various current data sources from books, scientific journals, and official regulations. The results show that the implementation of SPBE still faces multidimensional challenges, especially in the aspects of ICT infrastructure, system integration, public digital literacy, competence of state civil apparatus (ASN), leadership commitment, and organisational culture. The biggest challenge lies in the limited infrastructure and low digital skills, both among ASN and the general public. To overcome this, suggested strategies include strengthening digital infrastructure evenly, continuous digital competency training, improving cross-sector coordination, and reforming organisational culture towards digitalisation. This research confirms the importance of leadership commitment, policies that favour digital transformation, and a transparent and adaptive SPBE performance evaluation system to support more efficient, responsive, and accountable bureaucratic reforms

Copyrights © 2025






Journal Info

Abbrev

R2J

Publisher

Subject

Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

Description

Ranah Research : Journal of Multidisciplinary Research and Development adalah jurnal multidisiplin ilmiah yang diterbitkan oleh inasti Research di bawah naungan Yayasan Dharma Indonesia Tercinta (DINASTI). Perbitan jurnal ini 4 kali dalam setahun yaitu November, Februari, Mei, dan Agustus. Ruang ...