Jurnal Pendidikan Ekonomi Undiksha
Vol. 16 No. 3 (2024)

Pengaruh Harga dan kualitas pelayanan terhadap perilaku konsumen pada toko rumah kosmetik di Kecamatan Busungbiu

Sari, Putu Monika (Unknown)
Indrayani, Luh (Unknown)



Article Info

Publish Date
30 Dec 2024

Abstract

The aim of this research is to determine (1) the influence of price on consumer behavior, (2) the influence of service quality on consumer behavior, and (3) the influence of price and service quality on consumer behavior. The type of research used is causal quantitative research. The sampling technique used was non-probability sampling; the sample for this research was consumers of cosmetic home stores with a sample size of 60. The data collection method used a questionnaire and was analyzed using multiple linear regression. The research results show that (1) there is a negative and significant influence of price on consumer behavior, partially, with a significance value of 0.000 < 0.05. (2) There is a positive and significant influence of service quality on consumer behavior, partially, with a significance value of 0.003 < 0.05. (3) There is a positive and significant influence between price and service quality on consumer behavior simultaneously, with a significance value of 0.000 < 0.05.

Copyrights © 2024






Journal Info

Abbrev

JJPE

Publisher

Subject

Economics, Econometrics & Finance Education Social Sciences

Description

Jurnal Pendidikan Ekonomi Undiksha published by Undiksha Press managed by Department of Economic Education Universitas Pendidikan Ganesha in collaboration with Asosiasi Profesi Pendidik Ekonomi Indonesia. A blind peer-reviewed and open access journal published twice a year (June and December). ...