Jurnal Penelitian dan Pengembangan Sains dan Humaniora (JPPSH)
Vol. 9 No. 2 (2025): July

MSMEs' Perceptions of QRIS Use in Financial Transactions and Recording in Singaraja City

Sanjaya , Ketut (Unknown)
Masdiantini, Putu Riesty (Unknown)
Julianto, I Putu (Unknown)



Article Info

Publish Date
25 Jul 2025

Abstract

Some MSMEs do not fully understand the benefits and ease of using QRIS for financial transactions. Furthermore, the low utilization of QRIS in financial recording hinders the optimization of transparency and efficiency of business management. This study aims to analyze the perceptions of Micro, Small, and Medium Enterprises (MSMEs) in Singaraja City regarding using the Quick Response Code Indonesian Standard (QRIS) in financial transactions and recording. This study used a qualitative approach with in-depth interviews with five MSMEs actively using QRIS. Data were collected through observation, semi-structured interviews, and documentation, then analyzed using the Miles & Huberman model, including data reduction, data presentation, and conclusion. The results showed that most MSMEs viewed QRIS as an efficient, easy-to-use transaction tool that supports orderly financial recording. QRIS is considered to increase business professionalism, speed up transactions, and provide digital transaction evidence that can be integrated into the bookkeeping system. However, challenges exist, such as low digital literacy, limited internet access, and resistance from consumers who are not yet accustomed to digital payments. The implications of this research indicate that the success of QRIS implementation depends on increased digital education, infrastructure improvements, and ongoing support from financial institutions and local governments. This research contributes to understanding the adoption of digital payment technology in semi-urban areas and supports a more modern and transparent financial transformation for MSMEs.

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Journal Info

Abbrev

JPPSH

Publisher

Subject

Education Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences

Description

Jurnal Penelitian dan Pengembangan Sains dan Humaniora (JPPSH) is a journal that uses a double-blind peer review model that can be accessed online. The purpose of JPPSH is to publish a journal containing quality articles that will be able to contribute thoughts from a theoretical and empirical ...