ProBisnis : Jurnal Manajemen
Vol. 16 No. 5 (2025): October: Management Science

Digital Transformation, Innovation, and Competitive Advantage: Enhancing MSME Performance in Bitung, North Sulawesi

Sumakul, Grace Christien (Unknown)
Hibrida, Anas Romzy (Unknown)
Kolinug, Ferly Christian (Unknown)



Article Info

Publish Date
12 Sep 2025

Abstract

Micro, small, and medium enterprises (MSMEs) serve as vital components of the Indonesian economy, particularly in Bitung City, North Sulawesi. The dynamics of global competition, shifts in consumer behavior, and digital disruption necessitate that MSMEs embrace digital transformation and innovation. This study seeks to examine how digital transformation and innovation impact the performance of MSMEs, with competitive advantage acting as a mediating factor. Utilizing a quantitative approach, the research involved surveys conducted with 113 MSME operators in Bitung. Data were analyzed using Structural Equation Modelling–Partial Least Squares (SEM-PLS). Findings indicate that digital transformation significantly enhances both competitive advantage and performance. While innovation positively influences competitive advantage, it does not have a direct effect on performance. The study confirmed that competitive advantage mediates the relationship between digital transformation and innovation in relation to MSME performance. These results highlight that digital transformation serves as the foundation, with innovation acting as a catalyst, and competitive advantage being crucial for sustainably improving the performance of MSMEs

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Journal Info

Abbrev

ProBisnis

Publisher

Subject

Humanities Computer Science & IT Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

Description

ProBisnis: The Management Journal was previously published in print, then in 2020 it was changed to online. This journal has ISSN: 2086-7654( Print) and ISSN: 2808-7240(Online). The scope of this journal is Economics, Management, Marketing, Strategic Management, Entrepreneurship, Leadership ...