Teknik: Jurnal Ilmu Teknik dan Informatika
Vol. 5 No. 2 (2025): Oktober : Teknik: Jurnal Ilmu Teknik dan Informatika

Perancangan dan Implementasi Website Sistem Antrian Bank Berbasis Queue untuk Efisiensi Pelayanan Nasabah

Dinanti, Augis (Unknown)
Muchtar, Irfan Zaky (Unknown)
Gultom, Jonatan Rio (Unknown)
Hutabarat, Aldrik Bastio (Unknown)



Article Info

Publish Date
06 Oct 2025

Abstract

This study designs and implements Bank Jali, a web-based bank queue system that applies a queue data structure with the First In First Out (FIFO) principle to improve service efficiency. The research and development method includes requirement analysis, design, implementation, testing, and evaluation. The application is built with HTML, CSS, and JavaScript, storing queue data temporarily through localStorage so the entire process runs client-side without a dedicated server. Key features include online queue registration, digital ticket generation, real-time status monitoring with waiting-time estimation, and an admin dashboard for managing teller and customer service queues. Testing shows the system operates reliably, processes queues according to FIFO, and provides a practical, lightweight user experience across devices.

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Journal Info

Abbrev

TEKNIK

Publisher

Subject

Computer Science & IT

Description

Jurnal Ilmu Teknik dan Informatika (TEKNIK) menerbitkan satu-satunya makalah yang secara ketat mengikuti pedoman dan template TEKNIK untuk persiapan naskah. Semua manuskrip yang dikirimkan akan melalui proses peer review double-blind. Makalah tersebut dibaca oleh anggota redaksi (sesuai bidang ...