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All Journal Journal of Computer, Electronic, and Telecommunication (COMPLETE) Teknik: Jurnal Ilmu Teknik dan Informatika
Gultom, Jonatan Rio
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Computer Science & IT Control & Systems Engineering Electrical & Electronics Engineering Engineering

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Perancangan dan Implementasi Website Sistem Antrian Bank Berbasis Queue untuk Efisiensi Pelayanan Nasabah Dinanti, Augis; Muchtar, Irfan Zaky; Gultom, Jonatan Rio; Hutabarat, Aldrik Bastio
Teknik: Jurnal Ilmu Teknik dan Informatika Vol. 5 No. 2 (2025): Oktober : Teknik: Jurnal Ilmu Teknik dan Informatika
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi - Studi Ekonomi Modern

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/teknik.v5i2.976

Abstract

This study designs and implements Bank Jali, a web-based bank queue system that applies a queue data structure with the First In First Out (FIFO) principle to improve service efficiency. The research and development method includes requirement analysis, design, implementation, testing, and evaluation. The application is built with HTML, CSS, and JavaScript, storing queue data temporarily through localStorage so the entire process runs client-side without a dedicated server. Key features include online queue registration, digital ticket generation, real-time status monitoring with waiting-time estimation, and an admin dashboard for managing teller and customer service queues. Testing shows the system operates reliably, processes queues according to FIFO, and provides a practical, lightweight user experience across devices.
SIM Puskesmas: An Integrated Management Information System for Administration, Doctor Consultations, and Web-Based Pharmacy Services at UPT Karang Anyer Using Research and Development (R&D) Approach Mevia, Nazwa Aidlia Octa; Marbun, Yohana Kartika; Niska, Debi Yandra; Gultom, Jonatan Rio
Journal of Computer, Electronic, and Telecommunication (COMPLETE) Vol. 6 No. 2 (2025): December
Publisher : Telkom University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52435/complete.v6i2.737

Abstract

Primary health care facilities such as Community Health Centers (Puskesmas) still face challenges of inefficiency and the risk of human error due to manual data collection processes. This study aims to develop and implement a web-based Community Health Center Management Information System (SIM-PUSKESMAS) in Karang Anyer to improve service efficiency and accuracy. The study used a Research and Development (R&D) approach. The system design was carried out through Unified Modeling Language (UML) modeling, and the system implementation used web-based PHP and MySQL technologies in the XAMPP environment. The results showed the successful implementation of SIM-PUSKESMAS with role-based access rights (Admin, Doctor, Pharmacist, Patient). The main functional pages developed include Queue Management, SOAP-based Medical Records (Subjective, Objective, Assessment, Plan), Pharmacy Management, and Reports/Referrals. Comparison with conventional systems shows that this digital system significantly improves the speed of service and the accuracy of clinical data. It can be concluded that SIM-PUSKESMAS Karang Anyer is effective in ensuring data integrity, supporting better governance through instant reporting, and is a concrete step towards the digitalization of sustainable and quality health services.
Co-Authors Dinanti, Augis Hutabarat, Aldrik Bastio Marbun, Yohana Kartika Mevia, Nazwa Aidlia Octa Muchtar, Irfan Zaky Niska, Debi Yandra