International Journal of Economics, Business and Innovation Research
Vol. 4 No. 05 (2025): August - September, International Journal of Economics, Business and Innovatio

The Influence of Social Media Marketing Features on Purchase Decisions in Education Services

Muhammad Nur Irfan Wahyudi (Unknown)
Noor Suroija (Unknown)
Paniya, Paniya (Unknown)



Article Info

Publish Date
22 Sep 2025

Abstract

The present research examines the impact of various social media marketing features, including interactivity, entertainment, perceived relevance, and informativeness, on consumer purchasing decisions in the educational service sector. The present study is anchored in the theoretical framework of consumer behaviour theory. A quantitative research design was employed, utilising a structured questionnaire administered to 100 high school students who actively utilise social media and have participated in educational programmes at the Brain Academy Centre in Semarang. Multiple linear regression analysis was performed using SPSS software. The findings suggest that perceived relevance (β = 0.220, p = 0.027) and informativeness (β = 0.280, p = 0.001) exert a statistically significant positive influence on purchase decisions, accounting for 44.6% of the variance (R² = 0.446). Conversely, interactivity and entertainment did not demonstrate significant effects. These findings contribute to the extant literature on social media marketing for intangible services and emphasise the practical importance of aligning content with consumers' informational needs. It is recommended that future research extend this analysis across a range of other social media platforms and demographic groups. This would allow for the validation and expansion of the insights derived from this analysis.

Copyrights © 2025






Journal Info

Abbrev

IJEBIR

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

International Journal of Economics, Business and Innovation Research (IJEBIR) is a high quality open access peer reviewed research journal. providing a platform for the researchers, academicians, professional, practitioners and students to impart and share knowledge in the form of high quality ...