JCRIM (Journal of Current Research In Multidisciplinary)
Vol. 2 No. 3 (2024): JCRIM (Journal of Current Research In Multidisciplinary)

The Influence of Servant Leadership on Emotional Intelligence of Employees at Regional Job Training Centers in Jakarta

Hanartyo, Ernawan Dwi (Unknown)
Handayani, Suci (Unknown)



Article Info

Publish Date
23 Nov 2024

Abstract

This study aims to explore the relationship between servant leadership, emotional intelligence, organizational citizenship behavior, and task performance, especially for employees of the Regional Job Training Center in Jakarta. We distributed questionnaires online via Google Form as part of the data collection process. Furthermore, this study used a purposive sampling method to determine respondents. We conducted this study on employees of the Regional Job Training Center in Jakarta, using a minimum sample of (48x5) = 240 respondents. The population in this study were employees who worked at the Regional Job Training Center in Jakarta, with the sample criteria of employees who had worked for more than 1 year. We analyzed the obtained data using the structural equation model (SEM) method. The results of this study indicate that servant leadership has a positive effect on organizational citizenship behavior, emotional intelligence, and task performance. Then, emotional intelligence has a positive effect on organizational citizenship behavior. In addition, emotional intelligence mediates the relationship between servant leadership and organizational citizenship behavior. Then, organizational citizenship behavior has a positive effect on task performance.

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Journal Info

Abbrev

JCRIM

Publisher

Subject

Social Sciences

Description

JCRIM (Journal of Current Research In Multidisciplinary): ISSN: 3025-6860 (cetak), ISSN: 3021-8039 adalah jurnal yang ditujukan untuk publikasi artikel ilmiah dan di payungi Oleh Yayasan Gema Bina Nusantara dan di terbitkan 4 kali dalam setahun yaitu Maret, Juni, September, Desember. Journal of ...