Jurnal Informatika: Jurnal Pengembangan IT
Vol 10, No 4 (2025)

Design Thinking untuk Perancangan UI Website Seller Toko: Studi Kasus PT Vetencode Pradani Abadi

Hamzah, Shela Septiani (Unknown)
Lattu, Arny (Unknown)
Permana, Muhamad Anton (Unknown)



Article Info

Publish Date
15 Sep 2025

Abstract

Competition in the digital era is a significant challenge for traditional shops in neighborhood communities (RT/RW), particularly those with limited access to and understanding of digital technology needed to compete in online markets. This study aims to design a seller website user interface (UI) using the Design Thinking approach through five stages: Empathize, Define, Ideate, Prototype, and Test. Data collection was conducted through interviews, observations, and literature studies to ensure that the design aligns with the needs of small-scale business owners. The UI prototype was developed in the form of low-fidelity and high-fidelity wireframes and tested through usability testing based on the Heuristic Evaluation method by three internal evaluators. The results showed that 60% of the usability principles revealed no issues (severity 0), while the remaining 40% only indicated cosmetic issues (severity 0.33–1.00). The overall average score of 0.23 reflects a very good level of usability without requiring major improvements. Therefore, applying Design Thinking successfully produced a user-friendly UI tailored to neighborhood-level sellers in navigating digital transformation.

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Journal Info

Abbrev

informatika

Publisher

Subject

Computer Science & IT

Description

The scope encompasses the Informatics Engineering, Computer Engineering and information Systems., but not limited to, the following scope: 1. Information Systems Information management e-Government E-business and e-Commerce Spatial Information Systems Geographical Information Systems IT Governance ...