Techno Nusa Mandiri : Journal of Computing and Information Technology
Vol. 20 No. 2 (2025): Techno Nusa Mandiri : Journal of Computing and Information Technology Period o

ASSESSING SMPIT AJIMUTU GLOBAL INSANI WEBSITE QUALITY USING THE WEBQUAL 4.0 METHOD

Saryoko, Andi (Unknown)
Aziz, Faruq (Unknown)
Eliyana, Instianti (Unknown)
Saputra, Elin Panca (Unknown)
Saputra, Bagas Eka (Unknown)



Article Info

Publish Date
25 Sep 2025

Abstract

Digitalization in the world of education encourages schools to have quality websites to provide online information and learning services. This study aims to measure the quality of the SMPIT Ajimutu Global Insani website using the Webqual 4.0 method, which involves three main dimensions: usability quality, information quality, and service interaction quality. This research method involves a survey of 50 respondents consisting of teachers, students, and parents of students. Data were analyzed descriptively using a Likert scale to evaluate the level of user satisfaction. The results showed that the information quality dimension had the highest score (4.2), followed by service interaction quality (4.0), while usability quality scored the lowest (3.8). These findings indicate that the website content is relevant, but navigation and interface design need improvement. Recommendations are given to improve the quality of the website, including optimizing interactive features and adding multimedia content. The implementation of the results of this study is expected to support the digital transformation of schools more effectively.

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Journal Info

Abbrev

techno

Publisher

Subject

Computer Science & IT

Description

Jurnal TECHNO Nusa Mandiri, merupakan Jurnal yang diterbitkan oleh Pusat Penelitian Pengabdian Masyarakat (PPPM) STMIK Nusa Mandiri Jakarta. Jurnal TECHNO Nusa Mandiri, berawal diperuntukan menampung paper-paper ilmiah yang dibuat oleh dosen-dosen program studi Teknik ...