Multidiciplinary Output Research for Actual and International Issue (Morfai Journal)
Vol. 5 No. 2 (2025): Multidiciplinary Output Research For Actual and International Issue

ANALYSIS OF WORKLOAD AND COMPETENCY ON EFFECTIVENESS EMPLOYEES WITH TRAINING AS A MODERATING VARIABLE AT PT PLN (PERSERO) UID NORTH SUMATRA

Emmy Robiyah (Unknown)
Mesra B (Unknown)
Elfitra Desy Surya (Unknown)

Article Info

Publish Date
09 Aug 2025

Abstract

This study aims to analyze the effect of workload and competence on employee effectiveness with training as a moderating variable at PT PLN (Persero) UID North Sumatra. This quantitative study was conducted with the aim of adjusting the research and analyzing the effect of workload and competence on employee effectiveness, with training as a moderating variable at PT PLN (Persero) UID North Sumatra. Data were collected from 81 customer service unit employees. The results of the study indicate that workload has a negative and significant effect on employee effectiveness, competence and training have a positive and significant effect on employee effectiveness. Training does not act as a moderating variable between the effect of workload and competence on employee effectiveness.

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Journal Info
Multidiciplinary Output Research for Actual and International Issue (Morfai Journal)
Website

Abbrev

MORFAI

Publisher

CV. RADJA PUBLIKA

Subject

Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Social Sciences Other

Description

MORFAI This journal will publish research articles or studies that are multidisciplinary in nature, including: education, law, health, agriculture, engineering, energy, technology, and social science. This journal is dedicated to explore and socialize many creative and innovative thought who focus ...